Avigilon Control Center Client User Guide Version: 4.12 Core PDF-CLIENT-C-F-Rev2
4 Getting Started Once the Avigilon Control Center Client software has been installed, you can start using the Avigilon High Definition Surveillance
Avigilon Control Center Core Client User Guide 94 4. In the Time Range to Search area, set the date and time range of your search. The time range is
Search 95 Figure A. Search:Thumbnails tab 3. In the Camera to Search area, select a camera. 4. In the Time Range to Search area, set the date an
Avigilon Control Center Core Client User Guide 96 Figure B. Search:Thumbnail results tab 2. Select a thumbnail to highlight the video on the Timel
97 Export You can export video in multiple video and image formats. You can also export snapshots of an image panel as you monitor video. To watch a
Avigilon Control Center Core Client User Guide 98 Figure A. Export tab for Snapshot export 2. In the Format drop down list, select an export format
Export 99 overlay then click OK. Only areas highlighted in green are exported. 3. Select the image overlays you want: Timestamp, Camera name, and Ca
Avigilon Control Center Core Client User Guide 100 The Preview area displays the snapshot you are exporting. 6. When the export is complete, click OK
Export 101 Figure A. Export tab for recorded video export 2. In the Format drop down list, select Native. 3. In the Camera to Export list, select
Avigilon Control Center Core Client User Guide 102 Export one image every __ min __sec Select this option to control the time between each exported vi
Export 103 Figure A. Export tab for recorded video export 2. In the Format drop down list, select AVI video. 3. In the Camera to Export list, sel
Getting Started 5 2. In the confirmation dialog box, click Yes. Discovering Servers The Avigilon Control Center Client software must communicate with
Avigilon Control Center Core Client User Guide 104 Export one image every __ min __sec Select this option to control the time between each exported vi
Export 105 Figure A. Export tab for still image export 2. In the Format drop down list, select PNG Images, JPEG Images, or TIFF Images. 3. In the
Avigilon Control Center Core Client User Guide 106 Export one image every __ min __sec Select this option to control the time between each exported vi
Export 107 Figure A. Export tab for still image export 2. In the Format drop down list, select Print Image or PDF File. 3. In the Camera to Expor
Avigilon Control Center Core Client User Guide 108 8. Click Add Export Notes to add notes about the exported image. The notes are added below the ima
109 Appendix Accessing the Web Client You can also access your Avigilon High Definition Surveillance System through the Web Client. The Web Client is
Avigilon Control Center Core Client User Guide 110 Figure A. Avigilon Control Center Web Client Updating the Client Software Avigilon Control Center
Appendix 111 Figure A. Update Control Center Client Click the Update button to allow the Client software to update. The software update is automa
Avigilon Control Center Core Client User Guide 112 Group Permission Descriptions The following table shows the options that are available when you set
Appendix 113 Setup motion detection settings Allows users to edit the Motion Detection dialog box. Setup privacy zone settings Allows users to e
Avigilon Control Center Core Client User Guide 6 Figure B. Find Server dialog box The base port is 50080 by default. You can change the base port nu
Avigilon Control Center Core Client User Guide 114 Email Descriptions The following table shows the email notification trigger options that are availa
Appendix 115 Network error Network error resolved Email send error Server hardware error Device connected to standby server Dev
Avigilon Control Center Core Client User Guide 116 2. When the Download System Bug Report dialog box appears, click Download. 3. In the Save As dial
Appendix 117 Remove camera from the selected image panel Backspace Maximize/Restore the selected image panel Ctrl + E Replay 30 seconds Ct
Avigilon Control Center Core Client User Guide 118 Select the previous View Ctrl + Shift + Tab Jump to View Ctrl + 1 to 9 Start/S
Appendix 119 Change to layout 2 Alt + 2 + Change to layout 3 Alt + 3 + Change to layout 4 Alt + 4 + Change to layout 5
Avigilon Control Center Core Client User Guide 120 Play/Pause Spacebar Increase playback speed Page Up Decrease playback speed Page Dow
Appendix 121 Scroll forward on the Timeline Ctrl + Alt + → Scroll backward on the Timeline Ctrl + Alt + ← Go to start of the Timeline
Avigilon Control Center Core Client User Guide 122 Pan left ← Pan right → Tilt up ↑ Tilt down ↓ Increase PTZ speed Shift +
Appendix 123 Focus far Delete PTZ menu left ← PTZ menu right → PTZ menu up ↑ PTZ menu down ↓ Activate preset Q + <
Getting Started 7 Logging In Be aware that the number of servers you can log into at one time is determined by the type of server you can access. Stan
125 Index A Avigilon Control Center Client ... 1, 7 upgrade ... 111 Avigilon
Avigilon Control Center Core Client User Guide 126 edit ... 36 schedule ...
Index 127 Maximum Gain ... 45 Member Of ... 24 Menu
Avigilon Control Center Core Client User Guide 128 T Timeline ... 7 Toolbar ...
Avigilon Control Center Core Client User Guide 8 Logging Out You can log out of one or all servers at any time. To Do this Log out of one server 1. R
Getting Started 9 Figure A. Avigilon Control Center Client application window. Area Description Workspace The right pane where the feature t
Avigilon Control Center Core Client User Guide 10 When you right-click any item in the System Explorer, you have the option to Expand All or Collapse
Getting Started 11 Viewing Live and Recorded Video Note: Some features are not displayed if the server does not have the required license, or if
12 Setup The default settings in the Avigilon Control Center Client software allow you to start working with the application immediately after instal
Setup 13 Figure A. Manage Server Connections dialog box 2. In the Find Server dialog box, enter the Hostname/IP Address, the Base Port, and the Con
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Avigilon Control Center Core Client User Guide 14 The network settings are configured correctly. The firewall is not blocking the application.
Setup 15 Managing User Connections to a Server Standard edition servers only allow 5 users to be logged in at the same time. If you are the sixth user
Avigilon Control Center Core Client User Guide 16 Connect/Disconnect Cameras You can connect and disconnect cameras to servers using the Connect/Disco
Setup 17 Figure A. Find Camera dialog box: IP Address Figure B. Find Camera dialog box: IP Address Range o Search From Server: select the server
Avigilon Control Center Core Client User Guide 18 1. From the Tools menu, select Connect/Disconnect Cameras. The Connect/Disconnect Cameras dialog bo
Setup 19 5. If the camera is password protected, the Camera Authentication dialog box appears. Enter the camera's username and password, then cl
Avigilon Control Center Core Client User Guide 20 Server Setup The server Setup dialog box is responsible for all the Avigilon Control Center features
Setup 21 Figure A. Server Setup dialog box General Use the General dialog box to change the name the server displays in the System Explorer. Changin
Avigilon Control Center Core Client User Guide 22 Figure A. General dialog box 4. Click OK. Recording Schedule Use the Recording Schedule dialog bo
Setup 23 Figure A. Schedule dialog box 4. Enter a name for the template. 5. Click the Set Area button then click or drag the cursor across the Rec
iii Table of Contents Introduction ...
Avigilon Control Center Core Client User Guide 24 Setting Up a Weekly Recording Schedule You can set up a week’s recording schedule by applying templa
Setup 25 Figure A. Recording and Bandwidth dialog box The Data Aging column shows an estimate of the recording time that is available at each image
Avigilon Control Center Core Client User Guide 26 4. In the Max. Record Time column, manually enter a maximum record time or select one of the option
Setup 27 Figure A. User and Groups dialog box 4. When the Add User dialog box appears, complete the User Information area.
Avigilon Control Center Core Client User Guide 28 Figure B. Add User dialog box, General tab 5. If you don’t want this user to be active yet, selec
Setup 29 o Password Expiry (Days): specify the number of days before the password must be changed. o Password never expires: select this check box i
Avigilon Control Center Core Client User Guide 30 1. Right-click a server in the System Explorer then select Setup to open the server Setup dialog bo
Setup 31 Figure A. User and Groups dialog box 4. In the Add Group dialog box, select a group to use as a template for your new group and click OK.
Avigilon Control Center Core Client User Guide 32 Figure C. Edit Group dialog box: Group tab 6. Select the Members tab to add users to the group.
Setup 33 Figure D. Edit Group dialog box: Members tab a. Click Add User... b. Select the users that should be part of this new group.
Avigilon Control Center Core Client User Guide iv Discovering a Camera ...
Avigilon Control Center Core Client User Guide 34 Figure E. Add users to groups dialog box c. Click OK. The users are added to the Members list. I
Setup 35 Email Notification Use the Email Notification dialog box to prepare the server for sending email messages in response to specific events. You
Avigilon Control Center Core Client User Guide 36 f. Timeout (seconds): enter the maximum number of seconds the server will try to send an email befo
Setup 37 Figure A. Email Notifications dialog box 5. Enter a name for the new email group. 6. In the Email Recipients area, add all the users, gro
Avigilon Control Center Core Client User Guide 38 9. To attach a snapshot of the email notification event, select the Attach images from camera(s) li
Setup 39 2. Click System Log. 3. In the System Log dialog box, select the log events you want to display in the Event Types to Show area, then click
Avigilon Control Center Core Client User Guide 40 Figure A. Schedule option 1. To use a configured schedule, select an option from the drop down li
Setup 41 • Select the specific day or weekday, then select the number of months between each schedule recurrence. Yearly The event would be enabled o
Avigilon Control Center Core Client User Guide 42 Figure A. Camera Setup dialog box General Use the camera General dialog box to set the camera&apos
Setup 43 2. Click General. The General dialog box is displayed. Figure A. General dialog box 3. In the Camera Name field, give the camera a meani
Table of Contents v Closing a View from the Application Window ...
Avigilon Control Center Core Client User Guide 44 1. Right-click the camera in the System Explorer then select Setup to open the camera Setup dialog
Setup 45 2. Click General. The General dialog box appears. 3. Click Reboot Camera. The camera disconnects from the Avigilon Control Center and shuts
Avigilon Control Center Core Client User Guide 46 o Obtain an IP address automatically: select this option for the camera to connect to the network t
Setup 47 Figure A. Image and Display dialog box Option Description Exposure You can allow the camera to control the exposure by selecting Automatic,
Avigilon Control Center Core Client User Guide 48 exposure level. By setting a maximum exposure level for low light situations, you can control the ca
Setup 49 1. Right-click the camera in the System Explorer then select Setup to open the camera Setup dialog box. See Accessing the Camera Setup for
Avigilon Control Center Core Client User Guide 50 4. Click Apply to Cameras... to apply the same settings to other cameras of the same model. 5. Cli
Setup 51 4. In the Image Rate bar, move the slider to select the how many images per second (ips) you want the camera to stream over the network. 5.
Avigilon Control Center Core Client User Guide 52 Figure A. Image Dimensions dialog box 4. Click OK. Motion Detection In the Motion Detection dialo
Setup 53 o Clear Area: select this button and draw rectangles to erase sections from the motion detection area. o Draw: select this button and manua
Avigilon Control Center Core Client User Guide vi Performing a Thumbnail Search ...
Avigilon Control Center Core Client User Guide 54 3. Move the Sensitivity slider to adjust how much each pixel must change before it is considered in
Setup 55 Figure A. Privacy Zones dialog box 4. Move and resize the green box until it covers the area you want to block out. 5. If you are adding
Avigilon Control Center Core Client User Guide 56 2. Click Privacy Zones. 3. In the Privacy Zones dialog box, select a privacy zone from the Privacy
Setup 57 Client Setup The client Setup dialog box is responsible for all the Avigilon Control Center features that are configured and stored on the lo
Avigilon Control Center Core Client User Guide 58 General Use the client General dialog box to change your local application preferences. Changing Gen
Setup 59 o Cycle dwell time: enter the number of seconds the application waits before it cycles to a different View. See Cycling Through Views for mo
Avigilon Control Center Core Client User Guide 60 Figure A. Joystick dialog box 5. Set up an action for each button on the joystick: a. Press a b
Setup 61 4. If the keyboard is not automatically detected, an error message will appear. Click Scan for Joysticks... Note: The error message
Avigilon Control Center Core Client User Guide 62 3. Select the settings you want to export. Figure A. Export Settings dialog box The General sett
Setup 63 Figure A. Import Settings dialog box 5. Click OK.
1 Introduction What is the Avigilon Control Center Client? The Avigilon Control Center Client software works with the Avigilon Control Center Server
64 Views What are Views? A View is a tab composed of image panels that allows you to organize how video is displayed. For example, you can choose t
Views 65 From the toolbar, click the New Window button. A new window appears. You can now position this window to make use of multiple monitors.
Avigilon Control Center Core Client User Guide 66 Figure A. Layouts on the toolbar Editing a View Layout If the default View layouts do not fit yo
Views 67 Figure A. Layouts on the Toolbar 2. In the Edit Layouts dialog box, select the layout you want to change. 3. Enter the number of Columns
Avigilon Control Center Core Client User Guide 68 Figure B. Edit Layouts dialog box o To create a larger image panel, select a grey line to delete
Views 69 On the toolbar, click Full Screen. Ending Full Screen On the toolbar at the top left of the screen, click End Full Screen. Tip:
70 Video The Avigilon Control Center Client software allows you to monitor live and recorded video from multiple cameras. While monitoring video, you
Video 71 Removing a Camera From a View Perform one of the following: Right-click the image panel and select Close. Inside the image panel, click
Avigilon Control Center Core Client User Guide 72 Using the Zoom Tools The most common way to zoom in and out of the video image is to rotate the scro
Video 73 The PTZ Controls are displayed below the System Explorer. If the PTZ Controls are unavailable, select an image panel that is displaying video
Avigilon Control Center Core Client User Guide 2 Windows 7 CPU Intel Single Core 2.4 GHz processor Intel Dual Core 2.0 GHz processor System RAM 1 GB
Avigilon Control Center Core Client User Guide 74 Figure B. PTZ Onscreen Controls 3. Use the other PTZ controls to perform any of the following: A
Video 75 click . 3. In the Preset Name dialog box, enter a name for the preset and click OK. To activate a PTZ preset Select a preset and click . T
Avigilon Control Center Core Client User Guide 76 2. In the PTZ Controls pane, use the Pan/Tilt buttons to navigate the menu. Use the Pan/Tilt button
Video 77 Figure A. Edit PTZ Tour dialog box 3. In the Edit PTZ Tour dialog box, give the tour a name. 4. In the Tour Pause Duration field, enter t
Avigilon Control Center Core Client User Guide 78 6. a. In the Preset column, select a preset from the drop down list. b. In the Move Speed column
Video 79 Click the record indicator again to stop manual recording. The maximum manual recording time is configured in the Manual Recording dialog
Avigilon Control Center Core Client User Guide 80 Displaying Recorded Video Once a camera has been added to an image panel, you can choose to watch th
Video 81 2. Drag the video image in any direction inside the image panel. Playing Back Recorded Video The Timeline displays when video was recorded a
Avigilon Control Center Core Client User Guide 82 To stop playback Click Pause. To move forward a frame Click Step Forward. To move back a frame Cl
Video 83 Adding a Bookmark 1. To open the Edit Bookmark dialog box, perform one of the following: o On the Timeline, click Add Bookmark. o Drag t
Introduction 3 Feedback We value your feedback. Please send any comments on our products and services to [email protected]
Avigilon Control Center Core Client User Guide 84 5. In the Description field, enter any information about the bookmark. 6. To protect the bookmark
Video 85 Adjusting Video Display in Image Panels You can adjust the image panel display settings to improve the video display on your monitor. Maximiz
Avigilon Control Center Core Client User Guide 86 Record Indicator (Live video only) Displays the recording status of a camera. The recording status
Video 87 o Maximum: displays the full video resolution with the lowest image rate. o High: displays 1/4 of the full video resolution. o Medium: dis
Avigilon Control Center Core Client User Guide 88 4. Click Close to save your changes. Displaying Analog Video in Deinterlaced Mode If there are vis
89 Search You can search for recorded video that are linked to an event, or simply search through the camera's recording history. To watch a vid
Avigilon Control Center Core Client User Guide 90 Figure A. Search: Event tab 3. In the Camera to Search area, select all the cameras you want to i
Search 91 2. Use the Timeline controls to review the event. See Playing Back Recorded Video for more information. 3. Click Export this event to exp
Avigilon Control Center Core Client User Guide 92 Figure A. Search:Bookmark tab 3. In the Search field, enter any text that may appear in the bookm
Search 93 See Performing a Pixel Search for more information. 5. Click Edit this bookmark to edit the bookmark. See Bookmarking Recorded Video for mo
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